Last Updated: [23-4-2025]
Welcome to Shivaseva.com (“we,” “us,” or “our”). Your privacy is sacred to us, just like
the rituals we facilitate. This policy explains how we collect, use, and protect your
personal information when you use our services to book online or in-person Shiv Puja.
Abhishek rituals, or consultations with astrologers.
1. What Information We Collect
To serve you seamlessly, we collect:
Personal Details: Name, email, phone number, and login credentials (for account
creation).
Ritual Specific Information:
For Online Puja: Full name, birth details (nakshatra, gotra), and special requests for
The priest.
For InPerson Puja: Preferred temple (Omkareshwar, Mahakaleshwar, etc.), dates,
and group size.
Payment Details: Credit/debit card, UPI, or wallet information (processed securely via
third-party gateways).
Technical Data: IP address, browser type, and cookies (to improve website
performance).
2. How We Use Your Information
We use your data ONLY for:
Service Delivery:
Booking rituals at your chosen temple or arranging online puja with live streaming.
Sharing ritual details (e.g., name, birth details) with priests to ensure Vedic accuracy.
Account Management: Sending booking confirmations, puja updates, or rescheduling
alerts.
Communication: Responding to queries or sharing spiritual content (only with your
consent).
Improvements: Analyzing website traffic to enhance your experience.
3. How We Share Your Infor mation
We never sell your data. We only share it with:
Priests & Temples: To perform your booked rituals (e.g., sharing your name with
Omkareshwar priests).
Payment Processors: Like Razorpay/Paytm – they handle transactions, and we don’t
store card details.
Legal Authorities: If required by law (e.g., court orders).
4. Security Measures
Your trust is divine. We protect your data with:
Encryption: SSLcertified website for secure data transfer.
Limited Access: Only authorized staff/priests can view ritual details.
Secure Payments: PCIDSS compliant gateways (no stored card data).
5. Your Rights
You can:
Access/Correct Data: Edit your profile or ritual details via your account.
Delete Account: Request permanent deletion (contact [Your Email]).
OptOut: Unsubscribe from marketing emails (link in every email).
6. Data Retention
We retain your information:
Active Accounts: Until you delete your account.
Inactive Accounts: Deleted after 2 years of inactivity.
Ritual Records: Stored for 5 years for spiritual records (per temple requirements).
7. Third-Party Links
Our site may link to temple websites or payment gateways. We’re not responsible for
their privacy practices.
8. Children’s Privacy
We do not knowingly collect data from minors under 18. Rituals must be booked by
adults.
9. Updates to This Policy
We’ll notify you of changes via email or website banners.
10. Contact Us
For questions or requests:
Email: hello@shivaseva.com
Address: Brahmpuri, Omkareshwar, M.P.
By using Shivaseva.com, you agree to this Privacy Policy.
May Lord Shiva bless your journey with clarity and peace.
